Legal Documents

Privacy Policy

Welcome to MessBuddy ("MessBuddy", "we", "our", or "us"). MessBuddy is a mess management software platform available through our website messbuddy.com and mobile applications. We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use our website, mobile application, and related services. By accessing or using MessBuddy, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information

We may collect the following information when you register or use our services:

  • Full name
  • Email address
  • Phone number
  • Profile photo (optional)
  • Residential or mess-related information
  • Billing and payment information

Usage Information

We may automatically collect:

  • Device information
  • Browser type and version
  • Operating system
  • IP address
  • Application usage statistics
  • Pages visited and activity logs

Mess Management Data

To provide our services, we may collect and process information related to:

  • Member records
  • Meal schedules and meal counts
  • Expense and cost records
  • Monthly calculations and reports
  • Manager and administrator activities
  • Financial transactions entered into the platform

2. How We Use Your Information

We use collected information to:

  • Create and manage user accounts.
  • Provide mess management features and services.
  • Calculate meal rates, expenses, and reports.
  • Improve platform performance and user experience.
  • Respond to customer support requests.
  • Send service notifications and important updates.
  • Prevent fraud, abuse, and unauthorized access.
  • Comply with legal obligations.

3. Cookies and Tracking Technologies

We may use cookies, local storage, analytics tools, and similar technologies to improve website functionality, remember preferences, and analyze usage patterns.

You may disable cookies through your browser settings, although some features of MessBuddy may not function properly.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties.

We may share information only in the following circumstances:

  • With service providers who help operate our platform.
  • When required by law or legal process.
  • To protect our rights, property, or user safety.
  • During a merger, acquisition, or business transfer.
  • With your consent or authorization.

5. Data Security

We implement appropriate technical, administrative, and organizational security measures to protect your information from unauthorized access, loss, misuse, alteration, or disclosure.

While we strive to use commercially acceptable means to protect data, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Data Retention

We retain your information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

When information is no longer required, we may securely delete or anonymize it.

7. User Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information.
  • Update or correct inaccurate information.
  • Request deletion of your personal data.
  • Object to certain processing activities.
  • Request data portability where applicable.
  • Withdraw consent when consent is the basis for processing.

To exercise any of these rights, please contact us using the details provided below.

8. Third-Party Services

MessBuddy may use third-party tools and services such as hosting providers, analytics services, payment gateways, cloud infrastructure, and notification services.

These providers may process information according to their own privacy policies. We encourage users to review those policies where applicable.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take reasonable steps to remove such information.

10. International Data Transfers

Your information may be stored and processed on servers located in different countries. By using our services, you consent to such transfers where permitted by law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.

Continued use of MessBuddy after updates become effective constitutes acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

MessBuddy
Website: https://messbuddy.com
Email: [email protected]

13. Consent

By using the MessBuddy website, mobile application, and related services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.